Cybersecurity Services for Australian Local Councils
Local councils in Australia are entrusted with handling sensitive citizen information; however, they are currently facing significant cybersecurity challenges.
Ransomware and Phishing Attacks: Local councils, such as Campaspe Shire in 2023, have emerged as attractive targets for cybercriminals.
Outdated Technology: The reliance on aging systems can expose critical areas, such as water management, to vulnerabilities.
Compliance Challenges: Adhering to the Privacy Act 1988 and other regulatory requirements places additional demands on already limited IT resources.
Third-Party Risks: Collaborations with external vendors can introduce potential security concerns.
Limited Skillsets: Smaller IT teams often struggle with threat detection and incident response, highlighting the need for enhanced cybersecurity capabilities.
CouncilShield - Essential Eight Compliance & Gap Assessments
Problem: Many councils lack alignment with the ASD Essential Eight, risking fines and breaches.
Our Solution:
- Essential Eight Maturity Audits: Assess current posture (Maturity Level 1-3).
- Custom Roadmaps: Prioritize fixes for high-risk systems (e.g., citizen portals).
- Ongoing Compliance Monitoring: Automated reporting for council executives.
Positive Outcome:
✔️ Avoid penalties under the Notifiable Data Breaches Scheme.
✔️ Strengthen defenses against ransomware with ASD-approved controls.
CouncilShield - Incident Response Planning
Problem: 60% of councils lack tested incident response plans, leading to costly downtime.
Our Solution:
- Tailored Playbooks: Step-by-step guides for breaches, ransomware, or data leaks.
- Tabletop Exercises: Simulate attacks (e.g., phishing → system lockdown) to train staff.
- 24/7 Crisis Support: Retainer access to our response team.
Positive Outcome:
✔️ Reduce recovery time by 50% during real incidents.
✔️ Build public confidence with transparent breach management.
CouncilShield - Cybersecurity Awareness Training
Problem: Human error causes 90% of council breaches (e.g., phishing clicks).
Our Solution:
- Role-Based Training: Custom modules for frontline staff, executives, and IT teams.
- Phishing Simulations: Test employees with council-specific scam scenarios.
- Council Board Workshops: Cyber-risk education for elected officials.
Positive Outcome:
✔️ Cut phishing success rates by 70% within 6 months.
✔️ Foster a “security-first” culture across departments.